Protect Yourself From Tech Support Scams Learn More
July 29,
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
Hi Malaz,
Welcome to the Microsoft Community.
I know how this concerns you, let me help you to resolve this issue.
Let’s follow the Microsoft article below and check, if it helps.
Hope this information helps you. Kindly post back with the updated issue for further assistance.
Thank you.
Welcome to the Microsoft Community.
I know how this concerns you, let me help you to resolve this issue.
The N and KN editions of Windows 10 include the same functionality as Windows 10, except for media-related technologies (Windows Media Player) and certain preinstalled media apps (Groove Music, Video, Voice Recorder, and Skype). You must install other software from Microsoft or a third-party for this communication functionality and to play or create audio CDs, media files, and video DVDs, to stream music, and to take and store pictures. New features such as Cortana and PDF viewing in the new Edge browser rely on Windows Media files that are not present in these editions.
Some websites and software, such as Windows Store apps or Microsoft Office, use Windows Media-related files that are not incorporated into these editions of Windows. Users can make these websites and software work correctly by installing the Media Feature Pack for N and KN editions of Windows
Let’s follow the Microsoft article below and check, if it helps.
Hope this information helps you. Kindly post back with the updated issue for further assistance.
Thank you.
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