For: DOWNLOADING windows 10 stuck 51 percent
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Hi All,
I am trying to install Office on one of our computers (Work computer) and it got stuck at 51% for 2 hours.
So I did a little google search and found this link.
rushbrookrathbone.co.uk
downloaded the Microsoft support and recovery assistant, logged in with my email account. Now it says " we are installing office applications. it may take 30 min or more". it is saying that from last 2 hours.
So my question is, is there anything changed from Microsoft side that I need to change my firewall rules to allow the Office to install.
This PC was working with Office before and we got enough licenses for this.
Thank you,
Brand Representative for Vembu Technologies
Also as in the given URL check *rushbrookrathbone.co.uk* is white listed on your firewall. Most likely this issue halts halfway during installation.
rushbrookrathbone.co.uk
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9 Replies
Check %temp% folder for any fails in the log file. Log files are usually the name of the PC. Sometimes restarting the machine and install helps.
I Tried with mobile hotspot and it took 10 min for installation.
So definitely something changed in the MS.
Is it online installation or offline?
Brand Representative for Vembu Technologies
Also as in the given URL check *rushbrookrathbone.co.uk* is white listed on your firewall. Most likely this issue halts halfway during installation.
rushbrookrathbone.co.uk
As you have worked out and as Gopal suggests there are a number of additional sites that need to be whitelisted on your firewall
rushbrookrathbone.co.uk
Added that list in the firewall. Need to see next time I am doing Office installation. Hopefully this will fix the issue.
BA should go to Gopal -thx
I had trouble whitelisting Gopal's URL so I completely uninstalled McAfee (that miserably piece of software) rushbrookrathbone.co.uk which let me whitelist through Windows Defender. That's what worked for me anyway
Remove Microsoft Office 15 or 16 folder within Program Files and Program files (x86). Restart. Install a program like CCleaner and do a registry cleanup. Make sure rushbrookrathbone.co.uk is deleted in \office\data\\rushbrookrathbone.co.uk (do a search on c drive).- The try the office install again. If it failes install the 32 bit version of Office
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